When a technician arrives at your property, they should initially request to check your thermostat. A defective or incorrectly connected wire may just be the only thing that’s standing in the way of you and optimal indoor comfort. If that doesn’t fix the problem, they may ask to see the circuit breaker box to reset the system.

If the problem persists, the technician will start their trial and error discovery process. Many factors could be the culprit of a cooling system that is not running correctly, and it’s up to them to investigate all possible reasons, starting from the most standard issues to the rarer complications.

During this diagnosis, they will likely check the air filter to see if it is obstructed or needs replacing. They will examine refrigerant levels, ensure the air condenser fan is working correctly, make sure the size of your system is right for your property’s size, and look at safety controls, wiring, and electronics. Once they discover what’s been causing trouble, they’ll explain all choices available to you — and what is recommended.

If AC unit repair is suggested, they’ll discuss with you the process for repairing the failed part. If not readily available, they will order the component(s) needed and move forward with the repair work!