As global energy consumption for space cooling continues to rise, responsible for nearly 8.5% of total electricity use worldwide in 2019, homeowners and facility managers are increasingly seeking more efficient and cost-effective solutions.[1] The U.S. Department of Energy (DOE) highlights that modern air-source heat pumps can reduce electricity use for heating by up to 75% compared to traditional electric resistance systems.[2] This comprehensive guide delves into the world of HVAC inverter air conditioning, a transformative technology that promises not only significant energy savings but also a new level of indoor comfort and environmental responsibility. By understanding the principles, benefits, and practical considerations of inverter systems, you can make an informed decision that aligns with both your financial goals and sustainability values. The technology represents a paradigm shift from the traditional approach of binary on-off operation to a sophisticated, variable-speed system that adapts in real-time to changing environmental conditions and occupancy patterns.
Context: The Imperative for Smarter Cooling
The demand for air conditioning is not just a matter of comfort; it’s a critical component of modern life, impacting everything from public health to economic productivity. However, the environmental and financial costs of traditional cooling technologies are becoming increasingly unsustainable. The International Energy Agency (IEA) projects that without significant efficiency improvements, the electricity demand for cooling in buildings could surge by up to 50% globally by 2030.[1] This escalating demand places immense strain on power grids, contributes to greenhouse gas emissions, and drives up energy costs for consumers. In regions like the southeastern United States, where cooling loads dominate energy consumption for much of the year, the impact is particularly pronounced. The situation is further complicated by climate change, which is increasing both the frequency and intensity of heat waves, making reliable and efficient cooling systems more critical than ever.
Stakeholders across the board, from individual homeowners to large-scale facility managers and government regulators, are recognizing the urgency of this transition. Homeowners are seeking relief from volatile energy bills while demanding more consistent and reliable indoor comfort. The average American household spends approximately $2,000 annually on energy bills, with heating and cooling accounting for nearly half of that expense. Facility managers are tasked with optimizing building performance, reducing operational costs, and meeting increasingly stringent environmental, social, and governance (ESG) goals. Many corporations have committed to carbon neutrality by 2030 or 2050, making energy-efficient HVAC systems a critical component of their sustainability strategies.
Meanwhile, government bodies like the U.S. Department of Energy are actively promoting energy efficiency through initiatives like the ENERGY STAR program and updated standards such as the 2023 regulations that mandate approximately 7% higher efficiency for new residential air conditioners.[3] These new standards, which introduced SEER2, EER2, and HSPF2 metrics, reflect more realistic operating conditions and represent a significant step forward in regulatory requirements. The standards vary by region, with the Southeast, Southwest, and North having different minimum efficiency requirements to account for varying climate conditions. These converging pressures create a powerful incentive for the adoption of advanced solutions like HVAC inverter technology, which directly addresses the core challenges of energy consumption, cost, and environmental impact.
Analysis: Deconstructing Inverter Technology
The Core of Efficiency: How Inverters Work
At its core, inverter technology revolutionizes the way air conditioners operate by enabling the compressor to run at variable speeds. Unlike traditional fixed-speed systems that cycle on and off at full power, an inverter-driven system continuously adjusts its compressor speed to match the precise cooling or heating demand of the space. This is achieved through a sophisticated power conversion circuit that modifies the frequency of the electrical current supplied to the compressor motor. The inverter acts as an intermediary between the power supply and the compressor, converting the fixed-frequency alternating current (AC) from the electrical grid into variable-frequency AC that can control the motor speed with remarkable precision.
As the U.S. Department of Energy explains, this allows the system to modulate its capacity at near-infinite degrees between low and high settings, ensuring it runs efficiently and maintains consistent comfort.[2] The technology employs advanced microprocessors that continuously monitor indoor and outdoor temperatures, humidity levels, and other environmental factors to determine the optimal compressor speed. This real-time adjustment capability means that the system can respond almost instantaneously to changes in thermal load, whether caused by occupancy variations, solar heat gain, or external temperature fluctuations. This continuous operation at partial load not only minimizes energy-wasting start-stop cycles but also significantly reduces wear and tear on the system’s components, leading to a longer operational lifespan and reduced maintenance requirements.
The sophistication of modern inverter systems extends beyond simple speed control. Advanced models incorporate multiple sensors throughout the indoor space to create a comprehensive thermal map, allowing for even more precise control. Some systems can even predict thermal loads based on historical data and weather forecasts, pre-conditioning spaces before peak demand periods. This predictive capability represents the cutting edge of HVAC technology and demonstrates the potential for even greater efficiency gains in the future.
Quantifying the Gains: Energy and Cost Savings
The energy savings delivered by inverter technology are substantial and well-documented across multiple authoritative sources. According to ENERGY STAR, certified room air conditioners, most of which now feature variable-speed technology, use approximately 23% less energy than their conventional counterparts.[4] This figure represents a conservative estimate, as many high-efficiency inverter systems can achieve even greater savings under optimal conditions. The savings are particularly pronounced in applications where the cooling or heating load varies significantly throughout the day, as the inverter system can operate at reduced capacity during periods of lower demand rather than cycling on and off repeatedly.
This translates into tangible cost savings for consumers, with an average annual operating cost of around $70 for an ENERGY STAR certified room air conditioner unit. For central HVAC systems, the savings can be much more substantial. While a Department of Energy analysis cited by Consumer Reports suggests a modest annual saving of $17 for an inverter window unit, this figure can be significantly higher for central HVAC systems, where the energy consumption is much greater.[5] In larger residential applications or commercial settings, annual savings of several hundred to thousands of dollars are not uncommon, particularly in regions with extreme climates or high electricity rates.
The new 2023 federal standards, which mandate a 7% increase in efficiency through more rigorous testing procedures, further amplify these savings, making inverter systems an increasingly attractive financial investment.[3] The updated standards also account for real-world operating conditions more accurately, meaning that the efficiency ratings now better reflect actual performance in typical installations. This improved accuracy helps consumers make more informed decisions and ensures that the promised energy savings are more likely to be realized in practice.
| System Type | Energy Efficiency Rating | Annual Operating Cost | Energy Savings vs Conventional | Typical Lifespan |
|---|---|---|---|---|
| Conventional AC | 13 SEER | $120 | 0% | 10-12 years |
| ENERGY STAR AC | 15+ SEER2 | $70 | 23% | 12-15 years |
| High-Efficiency Inverter | 20+ SEER2 | $50 | 30-40% | 15-20 years |
| Heat Pump (vs Electric Heat) | 8.5+ HSPF2 | $200 (heating) | 75% | 15-20 years |
| Cold Climate Heat Pump | 10+ HSPF2 | $180 (heating) | 80% | 15-20 years |
System Type,Energy Savings %
Electric Resistance Heating,0
Conventional AC,0
ENERGY STAR AC,23
Inverter AC,30
Heat Pump vs Electric Heat,75
Beyond Savings: The Comfort and Environmental Equation
The benefits of inverter technology extend far beyond mere financial savings, encompassing significant improvements in indoor comfort, air quality, and environmental impact. By maintaining a consistent temperature and avoiding the jarring on-off cycles of traditional systems, inverters provide a superior level of thermal comfort that is immediately noticeable to occupants. Traditional systems often create temperature swings of 3-5 degrees Fahrenheit as they cycle on and off, leading to periods of overcooling followed by gradual warming until the system kicks on again. Inverter systems, by contrast, can maintain temperature variations within 1-2 degrees, creating a much more stable and comfortable environment.
This temperature stability is particularly beneficial in applications where precise climate control is critical, such as server rooms, laboratories, or facilities housing sensitive equipment. The consistent operation also helps maintain more stable humidity levels, which is crucial for both comfort and indoor air quality. High humidity can lead to mold growth and other air quality issues, while excessively low humidity can cause respiratory discomfort and static electricity problems. Inverter systems’ ability to maintain steady conditions helps mitigate these issues.
Furthermore, the quieter operation of inverter units, which run at lower speeds for most of the time, contributes to a more peaceful and pleasant indoor environment. Traditional systems can produce noise levels of 60-70 decibels when the compressor starts up, which is comparable to normal conversation levels. Inverter systems typically operate at 40-50 decibels, similar to a quiet library, making them particularly suitable for bedrooms, offices, and other noise-sensitive environments.
From an environmental perspective, the reduced energy consumption of inverter systems has a profound impact on greenhouse gas emissions and overall environmental sustainability. The IEA has highlighted the significant contribution of air conditioning to global CO2 emissions, estimating that space cooling applications were responsible for about 1 billion metric tons of CO2 emissions in 2019.[1] The widespread adoption of efficient technologies like inverters is a critical step in mitigating this impact. If all room air conditioners sold in the U.S. were ENERGY STAR certified, it would prevent about 12.5 billion pounds of greenhouse gas emissions annually, equivalent to the emissions from over 1.2 million vehicles.[4] This environmental benefit becomes even more significant when considering the projected growth in cooling demand, particularly in developing countries where air conditioning adoption is rapidly increasing.
- Energy Efficiency:Â Up to 30% more efficient than conventional systems, with some high-end models achieving even greater savings.
- Quiet Operation:Â Significantly reduced noise levels (40-50 dB vs 60-70 dB) for a more peaceful environment.
- Consistent Comfort: Maintains temperature within 1-2°F compared to 3-5°F swings in conventional systems.
- Longer Lifespan:Â Reduced wear and tear on components leads to 15-20 year lifespan vs 10-12 years for conventional units.
- Environmental Benefits:Â Lower energy consumption reduces greenhouse gas emissions by up to 40% compared to conventional systems.
Technical Specifications and Performance Metrics
Understanding the technical specifications of inverter systems is crucial for making informed purchasing decisions. The 2023 federal standards introduced new metrics that better reflect real-world performance. SEER2 (Seasonal Energy Efficiency Ratio 2) measures cooling efficiency over an entire season, accounting for varying outdoor temperatures and system cycling. EER2 (Energy Efficiency Ratio 2) measures efficiency at peak conditions, while HSPF2 (Heating Seasonal Performance Factor 2) evaluates heating efficiency for heat pump systems.
These new metrics incorporate higher external static pressure in testing, which more accurately reflects actual installation conditions where ductwork and filters create resistance to airflow. The result is that SEER2 ratings are typically 5-10% lower than the previous SEER ratings, but they provide a more realistic expectation of actual performance. High-efficiency inverter systems now achieve SEER2 ratings of 20 or higher, compared to the minimum requirement of 14-15 SEER2 depending on the region.
Advanced inverter systems also incorporate sophisticated control algorithms that optimize performance based on multiple variables. These systems can adjust not only compressor speed but also fan speeds, refrigerant flow rates, and even the timing of defrost cycles in heat pump applications. Some models feature multiple compressors or staged systems that can operate independently, providing even greater flexibility and efficiency.
A Case Study in Efficiency: The Northern Services Approach
As a leading provider of HVAC solutions in Minnesota, Northern Services has witnessed firsthand the transformative impact of inverter technology across a wide range of applications. Our experience spans residential homes, commercial buildings, and industrial facilities, providing valuable insights into the real-world performance of these systems. By recommending and installing high-efficiency inverter systems for our clients, we have helped them achieve significant reductions in their energy bills while enhancing their indoor comfort and reducing their environmental footprint.
One notable example is a residential client in a suburban Minneapolis home who was struggling with high summer cooling costs and inconsistent temperatures throughout the house. The existing 15-year-old conventional system was oversized for the home, leading to short cycling, poor humidity control, and uneven temperatures. After a thorough assessment that included a detailed load calculation and duct system evaluation, we recommended a new ENERGY STAR certified inverter system with a SEER2 rating of 18. The installation also included duct sealing and improved insulation to maximize the system’s efficiency.
The results were immediate and dramatic: the client reported a 40% reduction in their summer electricity bills and a marked improvement in comfort, with no more hot or cold spots in the house. The new system also provided better humidity control, eliminating the clammy feeling that had been a problem with the old system. Additionally, the quieter operation was particularly appreciated in the master bedroom, where the old system’s cycling had been disruptive to sleep. While this case represents a best-case scenario where multiple improvements were made simultaneously, it underscores the potential of inverter technology to deliver real-world benefits.
Another compelling case involved a small office building in downtown Minneapolis that was facing escalating energy costs and tenant complaints about temperature control. The building’s 20-year-old rooftop units were not only inefficient but also struggling to maintain consistent temperatures across different zones. We replaced the old units with variable refrigerant flow (VRF) inverter systems that could provide individual zone control. The result was a 35% reduction in energy consumption and significantly improved tenant satisfaction. The building owner was also able to market the property as more sustainable, attracting environmentally conscious tenants.
It is important to note, however, that the actual savings and performance gains can vary depending on factors such as home insulation, climate, system sizing, installation quality, and usage patterns. A professional assessment is crucial to ensure optimal results, and realistic expectations should be set based on the specific circumstances of each installation. Factors such as existing ductwork condition, electrical system capacity, and local climate conditions all play important roles in determining the ultimate performance and cost-effectiveness of an inverter system upgrade.
Action Plan: Making the Switch to Inverter HVAC
Transitioning to an inverter HVAC system involves several key steps to ensure optimal performance and maximum savings. This comprehensive action plan provides a detailed roadmap to guide homeowners and facility managers through the process, from initial assessment to long-term maintenance. Following this systematic approach will help ensure that you make the right decisions and achieve the best possible results from your investment.
Step 1: Comprehensive Current System Assessment
Before considering an upgrade, conduct a thorough evaluation of your existing HVAC system’s performance, age, and efficiency. This assessment should include several key components. First, review your energy bills for the past 12-24 months to establish baseline energy consumption and costs. Look for patterns in usage and identify peak consumption periods. Calculate your current cost per square foot for heating and cooling to establish a benchmark for comparison.
Next, evaluate comfort issues throughout your space. Document any hot or cold spots, humidity problems, or areas where temperature control is inconsistent. Note any noise issues, particularly in bedrooms or quiet work areas. Consider the age and maintenance history of your current system. Systems over 10 years old are generally good candidates for replacement, especially if they require frequent repairs or have declining efficiency.
Document any known problems with your current system, such as refrigerant leaks, ductwork issues, or electrical problems. These issues may need to be addressed regardless of whether you upgrade to an inverter system, but they can also influence the cost-benefit analysis of replacement versus repair. If your current system is over 10 years old, experiences frequent breakdowns, or you notice significant comfort issues or rising energy bills, a professional assessment is highly recommended.
Step 2: Professional Home/Building Assessment and Load Calculation
Engage a qualified HVAC professional to conduct a comprehensive assessment of your home or building. This assessment should go far beyond a simple visual inspection and include detailed measurements and calculations. The contractor should perform a Manual J load calculation to determine the precise heating and cooling requirements for your space. This calculation takes into account factors such as square footage, ceiling height, insulation levels, window types and orientations, occupancy patterns, and local climate data.
The assessment should also include a thorough evaluation of your building envelope. This includes measuring insulation levels in walls, ceilings, and floors, assessing window efficiency and air leakage, and identifying any thermal bridges or areas of heat loss. The contractor should also inspect your existing ductwork for leaks, proper sizing, and insulation. Duct leakage can significantly impact system efficiency, and addressing these issues may be necessary to achieve optimal performance from a new inverter system.
Electrical system capacity should also be evaluated, particularly for heat pump installations that may require higher electrical loads than traditional air conditioners. The assessment should result in a detailed report that includes specific equipment recommendations, expected performance improvements, and a realistic projection of energy savings and payback period.
Step 3: Research and Select an ENERGY STAR Certified Inverter System
Once you have a clear understanding of your requirements, research available inverter systems that meet your needs. Prioritize ENERGY STAR certified models, as these units have met strict energy efficiency guidelines set by the U.S. Environmental Protection Agency and the U.S. Department of Energy. The ENERGY STAR database provides detailed information about certified models, including efficiency ratings, features, and estimated annual operating costs.
Look for models with high SEER2 (Seasonal Energy Efficiency Ratio 2) and EER2 (Energy Efficiency Ratio 2) ratings for cooling performance. For heating applications, focus on HSPF2 (Heating Seasonal Performance Factor 2) ratings. If you live in a cold climate region, consider models with the ENERGY STAR Cold Climate label, which indicates that the heat pump can maintain efficiency and capacity at low outdoor temperatures, typically down to 5°F or lower.
Aim for SEER2 ratings of 15 or higher for optimal efficiency, though higher ratings of 18-20+ are available for maximum performance. Consider additional features such as variable-speed indoor fans, advanced filtration systems, smart thermostat compatibility, and zoning capabilities. Some inverter systems also offer advanced features like humidity control, air purification, and integration with home automation systems.
Research manufacturer warranties and service networks in your area. A comprehensive warranty that covers both parts and labor for several years can provide valuable protection for your investment. Also consider the availability of qualified service technicians in your area, as inverter systems require specialized knowledge for proper maintenance and repair.
Step 4: Obtain Multiple Quotes and Ensure Professional Installation
Contact at least three reputable HVAC contractors for detailed quotes. Each quote should include a comprehensive breakdown of equipment costs, installation labor, permits, and any necessary modifications to your existing ductwork, electrical system, or building structure. Be wary of quotes that seem significantly higher or lower than others, as this may indicate either overpricing or corner-cutting that could compromise system performance.
Ensure that each contractor is properly licensed and insured in your area. Look for contractors with NATE (North American Technician Excellence) certification, which indicates specialized training in HVAC installation and service. Check references and online reviews, and consider visiting recent installations if possible. A reputable contractor should be willing to provide references and discuss their experience with inverter systems.
Professional installation is absolutely crucial for inverter systems to function optimally and achieve their advertised efficiency. Improper installation can result in reduced performance, higher energy consumption, shortened equipment life, and voided warranties. Avoid DIY installations or unlicensed contractors, as the complexity of modern inverter systems requires specialized knowledge and equipment.
The installation process should include proper system sizing based on the load calculation, correct refrigerant charging, proper electrical connections, thorough system testing and commissioning, and comprehensive documentation of all work performed. The contractor should also provide training on system operation and maintenance requirements.
Step 5: Implement Regular Maintenance and Performance Monitoring
Once your inverter system is installed, establishing a comprehensive maintenance program is essential for maintaining peak performance and maximizing the system’s lifespan. This program should include both routine homeowner maintenance tasks and professional service visits. Regular maintenance not only ensures optimal efficiency but also helps identify potential issues before they become major problems that could result in costly repairs or system failure.
Monthly tasks should include checking and replacing air filters as needed. Dirty filters can significantly reduce system efficiency and indoor air quality. The frequency of filter changes depends on factors such as occupancy, pets, local air quality, and filter type. High-efficiency filters may need to be changed more frequently than standard filters. Keep the outdoor unit clear of debris, vegetation, and obstructions that could impede airflow.
Annual professional maintenance should include a comprehensive system inspection, cleaning of coils and components, checking refrigerant levels and pressures, testing electrical connections and controls, calibrating thermostats and sensors, and verifying proper system operation across all modes. The technician should also check for any signs of wear or potential issues and provide recommendations for addressing them.
Consider installing a smart thermostat or energy monitoring system that can provide insights into your system’s performance and energy usage. These systems can alert you to unusual patterns that might indicate maintenance needs or system problems. Some advanced systems can even provide predictive maintenance alerts based on operating data and historical patterns.
Schedule professional maintenance at least once a year, ideally before the primary heating or cooling season begins. In regions with year-round HVAC usage, bi-annual maintenance may be beneficial. Keep detailed records of all maintenance activities, as this documentation can be valuable for warranty claims and can help track system performance over time.
Future Outlook: The Evolution of Smart and Sustainable Cooling
The future of HVAC technology is poised for even greater innovation, with a strong focus on smart, sustainable, and integrated solutions that will revolutionize how we manage indoor climates. The trends we are seeing today, such as the widespread adoption of inverter technology, represent just the beginning of a larger transformation that will fundamentally change the relationship between buildings, occupants, and energy systems. This evolution is being driven by converging forces including advancing technology, environmental regulations, changing consumer expectations, and the urgent need to address climate change.
One of the most significant developments on the horizon is the integration of artificial intelligence (AI) and machine learning into HVAC systems. These smart systems will be able to learn a building’s occupancy patterns, predict weather changes, and optimize their operation in real-time to maximize efficiency and comfort. Unlike current programmable thermostats that follow predetermined schedules, AI-powered systems will continuously adapt based on actual usage patterns, weather forecasts, energy prices, and even occupant preferences learned over time. This will lead to even greater energy savings and a more personalized and responsive indoor environment that anticipates needs rather than simply reacting to them.
The integration of Internet of Things (IoT) sensors throughout buildings will provide unprecedented visibility into environmental conditions, occupancy patterns, and system performance. These sensors can monitor not just temperature and humidity, but also air quality, occupancy levels, natural light availability, and even individual comfort preferences. This data will enable HVAC systems to make incredibly precise adjustments that optimize both energy efficiency and occupant comfort. For example, a system might pre-cool certain zones before a scheduled meeting, adjust ventilation rates based on actual occupancy rather than assumptions, or coordinate with window shades and lighting systems to minimize overall energy consumption.
Another key trend is the increasing use of low-GWP (Global Warming Potential) refrigerants as the industry moves away from traditional refrigerants that contribute to climate change. The latest generation of inverter systems is already being designed to use refrigerants such as R-32, R-454B, and other alternatives that have significantly lower environmental impact. This transition is being driven by both environmental regulations and corporate sustainability commitments. The Montreal Protocol’s Kigali Amendment, which phases down hydrofluorocarbon (HFC) refrigerants, is accelerating this transition globally.
We can also expect to see a greater emphasis on hybrid and integrated systems that combine the benefits of different technologies to create more resilient and efficient solutions. For example, a system might integrate a heat pump with solar panels, battery storage, and even geothermal systems, allowing it to operate with minimal grid dependence. These integrated systems can also provide grid services, such as demand response and energy storage, creating additional value streams for building owners while supporting grid stability.
The concept of “thermal batteries” is also gaining traction, where buildings use their thermal mass and advanced controls to store heating and cooling energy during off-peak periods when electricity is cheaper and cleaner. This approach can significantly reduce both energy costs and environmental impact while providing grid benefits. Phase change materials and other advanced thermal storage technologies will make this approach more practical and cost-effective.
Year,Without Efficiency Improvements,With Efficiency Improvements 2019,8.5,8.5 2025,10.2,9.1 2030,12.8,9.6
However, these future technologies also present certain risks and challenges that must be carefully managed. The increased complexity of smart systems creates potential cybersecurity vulnerabilities that could compromise both system operation and occupant privacy. As HVAC systems become more connected and data-driven, protecting against cyber threats becomes increasingly important. Building owners and operators will need to implement robust cybersecurity measures and stay current with evolving threats.
The initial cost and complexity of advanced systems may also create barriers to adoption, particularly for smaller buildings or cost-sensitive applications. However, as with any new technology, we can expect these barriers to decrease over time as the market matures and economies of scale are achieved. Government incentives and financing programs will likely play an important role in accelerating adoption during the transition period.
There is also the risk of technology obsolescence, where rapid advances in technology could make current investments less valuable over time. However, this risk can be mitigated by choosing systems with upgradeable components and open standards that allow for future enhancements. The modular design of many modern inverter systems already provides some protection against obsolescence by allowing individual components to be upgraded without replacing the entire system.
Key Takeaways
- Significant Energy Savings:Â HVAC inverter technology can reduce energy consumption by up to 30% compared to conventional systems, with ENERGY STAR certified units using approximately 23% less energy. Heat pump systems can achieve even greater savings, reducing electricity use for heating by up to 75% compared to electric resistance heating.[4][2]
- Enhanced Comfort and Quiet Operation: Inverter systems provide consistent temperature control within 1-2°F compared to 3-5°F swings in conventional units, while operating at significantly lower noise levels (40-50 dB vs 60-70 dB for conventional systems).
- Environmental Responsibility:Â By reducing energy consumption, inverter technology helps lower greenhouse gas emissions and mitigate the environmental impact of air conditioning. The widespread adoption of ENERGY STAR certified units could prevent 12.5 billion pounds of greenhouse gas emissions annually, equivalent to removing over 1.2 million vehicles from the road.[4]
- Long-Term Financial Investment:Â While the initial cost of an inverter system may be 10-20% higher than conventional systems, the long-term energy savings, coupled with a longer operational lifespan (15-20 years vs 10-12 years), make it a sound financial investment with typical payback periods of 3-7 years depending on local energy costs and usage patterns.
References
- Shah, N., Park, W. Y., & Ding, C. (2021). Trends in best-in-class energy-efficient technologies for room air conditioners. Energy Reports, 7, 3162-3170.
- U.S. Department of Energy. (n.d.). Heat Pump Systems. Energy Saver.
- Air-Conditioning, Heating, and Refrigeration Institute. (n.d.). 2023 Energy Efficiency Standards.
- U.S. Environmental Protection Agency. (n.d.). Room Air Conditioners. ENERGY STAR.
- St. John, A. (2025, March 21). Inverter Air Conditioner Can Keep You Cool, Save You Money. Consumer Reports.